Glpi edit templates

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Select the option: Email followups configuration. On the Email properties screen, you need to enter the following configuration. Click on the Save button. Click on the Send a test email to the Administrator button. The GLPI administrator e-mail account should receive a test message.

Now, we need to configure the Linux server to automatically send all e-mail notifications every 5 minutes First, locate and edit the php. Keep in mind that your PHP version and the location of the file may not be the same as mine.

Here is the original file, before our configuration. Here is the new file with our configuration. Keep in mind that your PHP timezone may not be the same as mine. On the Linux console, create a scheduled task to run the cron. Re: Using Ticket Template I can get to the templates. How do I edit the template? Re: Using Ticket Template To edit a template, you must have right in your profile. Re: Using Ticket Template I need to have a list of tickets I can create from templates, is there a way to do this much as there is a way in the inventory part to create inventory items from templates , rather than having the template associated with a category which seems to be the current way..

This way you could even guide people to resolve their own issues Sfigatto Member Registered: Posts: Re: Using Ticket Template Can templates be used with mailreceiver and a specific email? Re: Using Ticket Template I agree with argon0. Sections are intended to organize questions in the form.

It is possible to setup conditions to show the whole section, based on the answers provided to questions located in other sections of the form.

Questions are organized on a 4 columns array. You can resize width of questions, reorder them using drag and drop and put up to 4 questions on the same row. There are about twenty types of quetions available. Depending on the choosen type, you need to provide additional informations. Add a line per value in Values.

Default values may be set in Default values , one per line. If this field is empty, no checkbox will be ticked. This field must be an float value. Note you may use a regular expression to tighter restrict the answer. This field allows you to build a dropdown from a GLPI object among those abvailable in the menus:. This field is hidden and allows to retrieve an arbitrary value when generating the target ticket or change.

This field is invisible. It allows to get the hostname if the computer used by the requester, assuming the DNS is able to proprtly solve it from its IP address. This field must be an integer value. This field is hidden and collects the IP address of the form requester. It does not shows in the form. This field allows you to create a dropdown list with ability to select multiple items. Values are added one per line in the field Values.

If no default value is set then no item will selected by default. It can be used to set the request type of a ticket being generated by the form. A default value may be set in Default value.